Your Customer Portal for a Successful Digital Transformation in Equipment Manufacturing
With EquipmentCloud®, you digitalize service processes in equipment manufacturing – in one central, flexible, and future-ready solution. The platform combines master data management, ticketing, lifecycle tracking, and predictive maintenance in a single system. The result: smoother operations, maximum equipment uptime, and happier customers.
Our mission: to help equipment and machinery manufacturers make confident, data-driven decisions. EquipmentCloud® lays the foundation for efficiency, transparency, and long-term success.
Your Benefits With EquipmentCloud®
Central customer portal
Access all important information and service processes anytime, all in one place – efficient, well-organized, and easy to use. Structure your data clearly to boost both efficiency and user satisfaction.
Streamlined service operations
Bring together different software solutions such as spare parts catalogs, e-learning, ERP, PDM and CRM in one place.
Speed up your service processes
Use an integrated ticketing system and optimized workflows to respond faster and work more productively.
Lifecycle management
Keep a full view of each asset’s lifecycle, from commissioning to maintenance.
Maximized equipment uptime
Use predictive maintenance and condition monitoring to detect issues early and prevent failures before they occur.
Customizable to fit your needs
Flexibly adapt the interface of your customer portal, including interactive modules and dashboards, to your needs and corporate design.
Top-tier data security
Rely on an ISO 27001–certified and agile development process – for data security from the machine level to the cloud.
Global service, local experience
Communicate easily in any language and deliver outstanding service across all markets.
