THE DIGITAL TRANSFORMATION SOLUTION FOR SERVICE AND AFTER-SALES IN MECHANICAL ENGINEERING

The EquipmentCloud® is your cloud-based service platform with an integrated knowledge database. With the freely selectable apps, you can map internal and external processes and collect and analyse all system-related data and information. This paves the way for predictive maintenance and machine learning. With the integrated RemoteAssistant app, you can also protect your service team by processing future support orders via data glasses and augmented reality.

You will save time and money if you use the freely selectable EquipmentCloud® apps and clever data management to make your processes more efficient in the future. Discover new digital business models by reselling each app to your customers as a smart service product.

This results in a double return on investment – as a secure solution for a digital future.

Transparency + Efficiency = Service 2.0

BENEFITS FOR YOUR MANAGEMENT

– Offer a fast industry 4.0 solution for your machines
– Optimise the deployment of your skilled personnel and reduce unnecessary travel
– Increase competitiveness by using digital services

BENEFITS FOR YOUR SERVICE & SUPPORT

– Enable continuous monitoring of the functionality of machines and components
– Use the integrated remote service solution with augmented reality and data glasses
– Expand your service business and increase customer loyalty

BENEFITS FOR YOUR END CUSTOMER

– Enable quick access to product-related information
– Establish a comprehensive service and customer portal for your machines
– Create services along the entire machine life cycle