AI-generated work instructions and digital guidance
Instantly transform your SOPs and manuals into step-by-step guidance every technician can follow.
Instantly transform your documents like manuals, drawings, SOPs and work instructions into actionable procedures every technician can follow. Your experts review and publish. At BMW Group, new instructions reach the shop floor in 30 to 45 minutes instead of days.
Guide technicians step-by-step through complex tasks on any device, with variants for different machine types and AI chat or voice support in every step. AI-powered task verification ensures high-quality work: the technician takes a photo of the result and Flow Tool checks it.
Feedback on every step goes back to the author, so your instructions stay up to date. Login also works without a company email address, via employee ID or RFID.
Other products & services
Troubleshooting and diagnosis agent
Describe the symptom, get the most likely root causes for the exact machine in front of you, plus a guided fix.
Knowledge capture
Record your team’s knowledge and make it accessible to all, from phone videos to AI-guided expert interviews.
Automated and auditable qualification management
Track who is qualified to do what, and close skill gaps with bite-sized training in the flow of work.