The GEMÜ customer BWT Pharma Service is considered the world market leader in the field of water treatment. With around 5,500 employees worldwide on all continents, ten production and eight R&D centers, BWT covers a very broad portfolio for water treatment and refining. From small softening systems for private households to large systems for industrial applications, BWT offers an incomparably wide range of solutions. With CONEXO, BWT has an optimal solution for the complete digitalization of all processes in plant construction. The massive potential for time savings through the digitalization of all processes was shown in detail – starting with goods receipt, through warehousing, picking and assembly, including work preparation and acceptance processes, right up to all after-sales processes. Even knowing how important a very high level of system availability is for a modern pharmaceutical system manufacturer, one can only imagine the market potential that can be tapped into by digitizing all of these processes. The approach alone of reducing the costs of around 70% for data management and documentation that are usually incurred in the pharmaceutical industry is completely convincing.

Based on these findings, the BWT management decided to work very closely with the inevvo solutions team to implement the CONEXO solution in all of the areas mentioned above. This was followed by many intensive weeks and months in which the usual processes were analyzed piece by piece together with the CONEXO project manager appointed by BWT and adapted to the required digitalization. This resulted in a whole range of new interfaces, functions and applications developed specifically for BWT.