NEO Optimizer – Automatic resource planning for maintenance
The NEO Optimizer plans your assignments fully automatically in just a few minutes – tailored to qualifications, availability and priorities. This reduces your daily planning effort by over 90% and creates clear, efficient maintenance processes.
You benefit from shorter travel times, lower costs and noticeably more stable resource utilisation. The Optimizer takes all relevant rules into account, such as breaks, absences, fixed appointments or required qualifications – and uses them to create an optimal daily or weekly schedule.
Advantages for maintenance technicians

Less planning effort, more time for the essentials
Optimised routes → shorter distances, less idle time
Reduced costs and CO₂ emissions through intelligent routes
Higher appointment and service quality
Flexible use – for individual technicians or entire teams

Technically secure solution
The solution works via modern web services, is stateless and does not permanently store customer data outside the SAP system – ideal for data protection and security.

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