With its broad range of services, WISAG is able to manage entire industrial sites with a high level of in-house services. In addition to the services already presented, the industrial service provider can also take on classic facility management tasks such as security and reception services, maintenance cleaning, green maintenance and winter services or catering. “All services from A to Z from a single source – Industrial Plant Management makes it possible,” says Gerrit Egg, Managing Director of WISAG Gebäude- und Industrieservice Holding. “We combine our WISAG services efficiently and can provide comprehensive support for our customer’s site – both inside and outside of production.”
The major advantage of IPM is that customers no longer have to deal with a complex network of different service providers, as WISAG provides them with a central point of contact in the form of the IPM manager, who handles all secondary processes at the pharmaceutical site. Many different contact persons, countless invoices and a high coordination effort are now a thing of the past.
Following a comprehensive needs analysis and definition of requirements, the IPM manager works with the client to define the ideal range of services for the respective location and develops a customized service plan.The services are then implemented, including the provision of personnel, equipment and resources.During ongoing operations, WISAG carries out regular inspections to ensure quality and compliance.In this way, weak points can be identified at an early stage or optimization potential can be recognized. Open communication and a culture of feedback are crucial to ensure transparent cooperation.
