19 – 20 February 2025 | Messe Dortmund

Co-located with
Fraunhofer-Institut für Materialfluss und Logistik IML

GenAI Chatbot – Knowledge management in maintenance simplified by a chatbot based on generative AI – Fraunhofer IML

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Beschreibung

Generative AI can be used to easily create chatbots that support maintenance staff in providing the exact amount of knowledge required for the task at hand with minimal effort. Until now, maintenance staff have had to search through a large number of documents in order to carry out maintenance planning, perform acute troubleshooting and many other day-to-day maintenance tasks, for example.

Thanks to generative AI, large volumes of unstructured data can be processed. No complex and editorial data pre-processing is required. Use the documents that are already available in your company and extract information accurately and at high speed. This relieves your employees of time-consuming and repetitive search processes and increases the productivity of value-adding core tasks.

Your contact at the stand:
Daniel Hefft
Fraunhofer IML

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