19 – 20 February 2025 | Messe Dortmund

Co-located with
Fraunhofer-Institut für Materialfluss und Logistik IML

AI-Servicierung

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Beschreibung

Inefficient service processes often lead to slow response times and involve many manual routine tasks. Through the targeted use of AI agents, routine tasks can be automated and employees can be relieved of some of their workload. This reduces response times and leaves more time for personal customer service.
– Human-machine interaction through HITL (Human-In-The-Loop)
– Multi-agent system with clearly defined tasks for automating routine activities
– Supervisor-based architecture for coordinating AI agents

Your contact at the exhibition stand:
Lisa Greimel
Fraunhofer Austria

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