Success Story: Implementation of a Mobile Maintenance Solution Integrated with SAP at MAPAL Dr. Kress SE & Co. KG

By introducing a mobile maintenance solution integrated with SAP PM, MAPAL Dr. Kress SE & Co. KG has continued to digitize its maintenance operations and has taken the step toward end-to-end processes that can be executed on mobile devices.

With the introduction of a mobile maintenance solution in conjunction with SAP PM, MAPAL Dr. Kress SE & Co. KG has consistently further digitized its maintenance processes and taken the step towards end-to-end, mobile-executable processes. The case study by Julia Rupp (Application Manager PP and PM at MAPAL) shows how an integrated solution was created from a situation with numerous media breaks. This solution supports technicians in their daily work, creates transparency, and structures collaboration between IT, business departments, and implementation partners.