Risse + Wilke, a leading manufacturer of cold-rolled strip, has optimized its work processes and strengthened cooperation between maintenance and production by using MaintMaster. A key element of this is the introduction of a knowledge database that facilitates knowledge transfer and helps to increase efficiency. In addition, spare parts management has been improved by integrating MaintMaster with SAP, which allows technicians to access spare parts information directly on site. The seamless integration of MaintMaster into Risse + Wilke’s existing IT landscape enables automatic ticket creation for fault reports, which shortens response times and increases productivity. Overall, MaintMaster has helped to increase plant availability and ensure on-time delivery to customers.