These are your responsibilities: - Communication with customers and field staff - Maintenance of customer and pricing master data - Preparation of quotations and order processing - Handling of commercial complaints - Participation in internal and cross-departmental projects What sets you apart: - Completed commercial training, ideally with a focus on customer service - Good user knowledge of SAP (SD) and MS Office 365 - Strong communication and organizational skills with a passion for teamwork - A reliable, independent, and goal-oriented work ethic