Innovative technologies such as augmented reality and smart glasses open up entirely new application scenarios for maintenance and mean that issues such as machine downtimes can be resolved much more quickly. Smart glasses (e.g. HoloLens) establish a live video link between the on-site technician and experts located elsewhere. By means of image processing, annotations and sharing files, the remote experts can support and guide the on-site technician as though they were standing right next to them. T.CON also integrates the glasses into your SAP system, which adds access to additional relevant data and files from SAP ERP.
Remote service for technicians with smart glasses